Here you can find the instructions for resetting parent, teacher or admin account passwords. Instructions for resetting a student password, i.e. an autogenerated password, can be found here.
- In your web browser, go to our Webtool (https://tools.moominls.com).
- Click FORGOT PASSWORD on the front page to open the reset password page.
- On the reset password page, enter the email address that is associated with your user account.
- Open your email inbox and look for the most recent email from email@example.com titled "Create a new MoominLS password".
If you are using our service in China, go to https://tools.foxling.com.cn.
- If you cannot find the message in your inbox, please check your spam folder.
You can request, and receive to your email inbox, several reset password links. Only the latest received link will be valid, so make sure you always use the reset password link in the latest email you have received from the service.
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