If you delete a student account, all the data associated with the account including study progress will also be deleted. However, if you want to pause a student's access to the learning application without deleting their account - for example if a student is taking a longer break from the service - you can move them to "No Group" to temporarily suspend their access. Below are instructions on how to do that.
- In your web browser, go to our Webtool (https://tools.moominls.com) and log in with your admin credentials.
- If you are using our service in China, go to https://tools.foxling.com.cn.
- Admins: You will first have to choose the Sub-organization on the left before you can see Groups.
Alternatively, you can click and hold on the student's avatar and drag them to "No Group". The page asks you to confirm that you want to remove the student from the group - click "REMOVE" to confirm.
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