On this page you’ll find instructions for deleting teacher and admin accounts.

<aside> 👉 Note that only users with admin level privileges can delete teacher accounts and admin accounts. To acquire admin privileges, please contact your organization's system administrator, your regional Moomin Language School distributor, or our technical support (see our contact information here).

</aside>

1. In your web browser, go to our Webtool (https://tools.moominls.com) and log in with your admin credentials.

2. Go to ORGANIZATION in the top navigation bar, then go to Sub-organizations on the left side. Choose the organization where the teacher/admin account that you want to delete is.

3. Click Staff to see all the teachers and admins in the organization.

4. Find the teacher/admin account that you want to delete and click on the pencil icon next to the profile's role.

5. Click "DELETE FOREVER" in the pop-up window.

6. The page asks you to confirm that you want to delete the account - click "OK".

   <aside> 👉 The deleted user account's information and data will be stored for 30 days starting from the date of the deletion. After 30 days all data associated with the account will be permanently deleted and the account cannot be restored.

   </aside>

Deleting a teacher/admin account

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